A Visit to Hacienda | Learning Journey

Phase 1 of 3 — Vocabulary

Words you need to know

Study these 10 expressions. You'll use them when talking to a civil servant at Hacienda.

cita

→

appointment

turno

→

queue number / turn

funcionario

→

civil servant

expediente

→

file / case

impuesto

→

tax

reclamación

→

claim / complaint

sanción

→

fine / penalty

aplazamiento

→

deferral / extension

ventanilla

→

counter / window

resolución

→

resolution / ruling

Phase 1 of 3 — Vocabulary Quiz

Fill in the blanks

Each card has one word hidden. Type the missing translation.

Phase 2 of 3 — Conjugation

Key verb: RESOLVER — to resolve / to sort out

You'll use "resolveré" in the conversation — practising the futuro simple to say you will sort this out before the deadline.

Futuro simple RESOLVER — to resolve / to sort out

yo resolveré

tú resolverás

él / ella resolverá

nosotros resolveremos

vosotros resolveréis

ellos resolverán

💡 Tip: RESOLVER has an o→ue stem change in the presente, but the futuro simple is always regular — add the endings to the full infinitive: resolver + é, ás, á, emos, éis, án. Same endings as -AR and -IR verbs. Nosotros (resolveremos) is the only form without a tilde.

Phase 2 of 3 — Conjugation Exercise

Conjugate RESOLVER in the futuro simple

Remember: the o→ue stem change disappears in the futuro. Just add the endings to the full infinitive.

Futuro simple RESOLVER — to resolve / to sort out

yo

tú

él / ella

nosotros

vosotros

ellos

Phase 3 of 3 — Conversation

Talk to Miguel, the civil servant

Complete each sentence. 2–3 blanks per turn — use the words you just learned.

🏛️

MiguelFuncionario · Civil servant, Agencia Tributaria

Face to face with the tax office.

Words you need to know

Fill in the blanks

Key verb: RESOLVER — to resolve / to sort out

Conjugate RESOLVER in the futuro simple

Talk to Miguel, the civil servant

Exercise 4 Complete!